How to Hard Reset the Verizon Wireless XV6800

A Hard Reset restores the device to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.

There are 2 ways to perform a Hard Reset on this device:

Menu path

  1. Access the Settings Tab>All Settings>System>Clear Storage.
  2. Follow the onscreen instructions.

Keystroke Method

  1. Power the device off.
  2. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom center part of your device.
  3. Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen:
    Do you want to erase all user data and restore to manufacture default? YES = QWERTY <R> NO = QWERTY <X>
  4. Slide open the hardware keyboard, then press R to do a hard reset.
  5. When the restoration process is complete, press the Space Bar on the hardware keyboard to restart your device.